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France Begins Phasing Out Zoom and Microsoft Teams to Advance Digital Sovereignty

Paris mandates shift to French‑built Visio platform for public sector as part of broader European push to reduce reliance on U.S. technology
France has instructed its government ministries and public agencies to transition away from widely used U.S. video‑conferencing platforms such as Zoom and Microsoft Teams, with the French‑developed platform Visio set to take their place by 2027 as part of a sovereign technology strategy.

The move, championed by Minister Delegate for the Civil Service David Amiel, aims to strengthen control over public communications and reduce dependency on foreign software providers and infrastructure, reflecting broader concerns in Europe about data security and legal exposure under non‑European laws.

Visio, which has been piloted with tens of thousands of users, is hosted on French cloud infrastructure certified under the country’s SecNumCloud standard and includes features such as AI‑powered transcription and speaker identification developed with domestic AI partners.

French officials argue that consolidating government communications tools under a state‑controlled platform will improve confidentiality, harmonise inter‑agency collaboration, and yield licence cost savings — an estimated €1 million per year for every 100,000 users switching from commercial services — while keeping sensitive data under French and European jurisdiction.

This shift aligns with recent European Parliament resolutions encouraging member states to “strengthen European technological sovereignty” by favouring procurement of domestic digital products and services, even as critics note the long‑standing dominance of U.S. tech in cloud and collaboration markets and the practical challenges of migrating large user bases.

What we can confirm is that the French government intends to complete the phase‑out of Zoom and Teams by 2027 and expand Visio usage across public services; what’s still unclear is how user experience, interoperability with external partners, and adoption among diverse ministries will evolve during the transition.

Digitally sovereign platforms like Visio also form part of France’s broader Suite Numérique ambition to develop a unified ecosystem of open‑source and European digital tools that could one day supplant other foreign‑sourced services such as Gmail or Slack within government operations.

Challenges remain: past European efforts at creating homegrown alternatives to global tech giants have struggled with user adoption and technical features, and some analysts argue that effective competition with U.S. and Chinese platforms may require deeper cross‑European collaboration rather than unilateral national efforts.

Nonetheless, France’s decision represents a concrete step toward reducing reliance on external technology providers, particularly as geopolitical tensions and concerns about extraterritorial access to data continue to shape strategic policy decisions in Brussels and beyond.

What to watch next:
- The timeline and milestones for Visio roll‑out across all French ministries by 2027
- User acceptance and feedback from early adopters within public services
- How Visio interoperates with external partners who continue to use non‑European platforms
- Developments in EU digital procurement guidelines supporting sovereign technologies
- Cost‑benefit analyses of licence savings versus migration expenses
- Expansion of Visio capabilities, including AI‑driven features and GDPR‑aligned services
- Reactions from European governments considering similar tech sovereignty measures
- Any adjustments to France’s digital policy in response to transatlantic tech negotiations
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